Careers

Description

Minds On is unlike any place you've ever worked. We care about our employees and strive to create an environment that empowers our employees to make an impact, both professionally and personally. You'll work with a talented group of passionate and dedicated professionals across multiple disciplines and areas of expertise. And right away, you’ll see the impact of your efforts and work, firsthand.

We are seeking an Account Manager to join the Minds On team. The ideal candidate will have previous digital agency experience and be comfortable managing multiple digitally-driven client accounts in a fast-paced agency environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Proactive Client Relationship Builder

• Develops, maintains, and extends client relationships by creating and maintaining a deep understanding of the client’s business and goals and can translate those into projects for Minds On. Continually fosters meaningful communication between Minds On and our clients throughout the relationship and oversees day-to-day management of all client account interactions and projects.
• Is responsible for growing client accounts — both project base and revenue.
• Acts as liaison for internal and external communications with assigned accounts. Manage ongoing correspondence and ensure a positive relationship with assigned accounts.

Strategic Thinker and Communicator

• Delivers proactive, strategic, and relationship-based account management by continually providing solutions and ideas to clients, thus resulting in increased, profitable opportunities for Minds On.
• Develops client strategies, communicates, and provides updates to these strategies as needs dictate.
• Keeps informed of client's industry/segment so as to make applicable and impactful recommendations and suggestions regarding marketing strategy.

Client and Internal Team Advocate

• Strikes an even balance between delivering on client requests and supporting the internal team’s workflow, process, and workload.
• Serves as the internal resource for team members when the client and/or project challenges arise within an account.
• Influences and negotiates with clients regarding recommendations made by creative team members and navigates and addresses any concerns or disputes from the client or internal team.
• Knowledgeable in basic creative and development processes to communicate on behalf of the design and development teams if needed.
• Represents Minds On at relevant industry, networking, and company functions.

Detail-Oriented, Driven Manager

• Works with the Project Manager to manage and oversee projects and associated tasks throughout each engagement/project period.
• Develops Project Briefs that accurately capture project goals, specifications, and final deliverables. Effectively communicates these specifications to the project management, design, and development teams for execution.
• Works with Project Manager to initiate and facilitate meetings, brainstorms, and teamwork among internal resources to ensure project delivery. Gathers progress reports on all client projects/campaigns and works with Project Management to develop processes to ensure projects are completed on-time and on-budget.
• Schedules all client meetings, develops agendas, and debriefs afterward with the client and internal team.
• Manage projects using defined project management tools (Monday, Dropbox, Dropbox Paper) and other communication vehicles.
• Oversees quality assurance through all aspects of each project. Is responsible for final project quality before the project is released to the client or to production.

Expert Executer of On-scope, On-time and On-budget Projects

• Manages project scope, ensuring that project components outlined in the proposal are met with quality and integrity.
• As projects progress, the Account Manager will monitor scope creep and secure the necessary approval from the client and any internal entities before proceeding.
• Addresses out-of-scope pricing changes with the client, gaining approval before moving projects forward. Keeps client abreast of any events that may impact project timeline or cost. Conversely, responsible for apprising the agency on any events at the client which may be relevant.
• Proactively communicates necessary client financial changes and/or impacts to management and financial team. Possess ultimate responsibility for executing client campaigns within agreed-upon budgets.
• Upon completion of projects, manage the closing process including managing the review (internal) process. Measures client satisfaction and assists internal units with billing/invoicing for services rendered and products delivered.

Qualifications:

• A Bachelor’s degree (preferably in Business Administration, Marketing, or a related field) from a four-year college or university is a minimum qualification along with 3-5+ years of previous marketing, account management, business development, or consulting experience required.
• Previous experience at a marketing or digital agency with proven experience managing multiple client accounts simultaneously.
• Past experience and exposure in working with project managers, strategy, creative and development teams.
• Exceptionally strong presentation and communication skills are critical. Demonstrated ability to communicate with business and department leaders in a variety of industries.
• Extremely detail-oriented and organized, great listener and translator of inputs from clients.
• Possession of excellent writing and communication skills is essential. The position requires a highly motivated and organized individual that is willing to diversify and multi-task. Ability to work on a variety of projects independently or within a team structure. Follow-through and responsiveness are also critically important.
• Essential to have a passion and desire to continuously improve work style and productivity. Demonstrated leadership, organization, and planning skills.
• Solid skills in a variety of project management software (or the willingness to learn and adapt), word processing, spreadsheet management, e-mail, etc.
• Strong B2B marketing, web, and technology background a plus.
• Comfort in working in a small company atmosphere with a fast pace.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.

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Skills and experience needed to be successful:

• Advanced editing, motion graphics, and animation skills
• Detail oriented; ability to take direction and ensure work is thorough
• Ability to manage project deadlines
• Strong design sense, including composition, color and typography
• Desire to work collaboratively with in-house design team; willing to share recommendations and ideas for improving animation and the overall outcome of the project

Requirements:

• Minimum 2-3 years of experience in motion design
• Must have a portfolio/reel of relevant motion design work to share
• Proficient in Adobe Suite CC (Photoshop, Illustrator, After Effects, Premiere)
• Proficient in Cinema 4D or other 3D animation software

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Skills and experience needed to be successful:

• Detail oriented; ability to take direction and ensure work is thorough
• Ability to manage project deadlines
• Must be able to work closely with developers and deliver design solutions that meet requirements and can be translated into the appropriate CMS and code
• Provide prototypes/deliverables to describe interactions and motion to enhance UI
• Execute final “pixel perfect” UI designs and package, spec, annotate and prep for development
• Ability to meticulously QA developed websites for visual perfection, and provide detailed feedback to developers for any revisions
• Experience designing for a variety of screen sizes and platforms for fully responsive web experiences

Requirements:

• Minimum 2-3 years of experience in web design
• Must have a portfolio of relevant web design work to share
• Proficient in Adobe Suite CC and Sketch
• Experience with one or some of the following: WordPress, DotNetNuke (DNN), Wix and/or Shopify
• Must be familiar with InVision and capable of building simple prototypes

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Description

Minds On will be unlike any place you've ever worked. We care about our employees and strive to create an environment that empowers employees to make an impact, both professionally and personally. You'll work with a talented group of passionate and caring individuals across multiple disciplines and areas of expertise. And right away, you’ll see the impact of your efforts and work, firsthand.

Our creative team is looking for a senior designer that is a self-starter and has experience designing successful, thoughtful solutions for both digital (web, UI, emails, etc.) and print (brochures, signage, etc.) and has a basic understanding of designing or providing art direction for video and photography-based projects. Our ideal candidate is a problem solver who gets excited about working with multidiscipline individuals — writers, content strategists, web developers and account/project managers in a collaborative, fast-paced environment.

Essential Functions and Responsibilities

• Design thoughtful, research-based and data-driven solutions for web, print and video. Projects include but are not limited to: Websites, user interfaces (UI), print advertisements, branding, PowerPoint presentations, brochures, catalogs, HTML emails, infographics, trade show displays, animated web ads and more
• Comfortably present project details and concepts through written, verbal and visual presentation
• Work with and manage communication with key stakeholders including product owners, business teams, and outside partners/contractors
• Proven ability to keep up with creative and B2B trends and apply new principles into design solutions
• Lead brainstorm sessions and drive consensus across divisions
• Design within set brand standards for a portfolio of clients across multiple industries
• Manage project details and ensure the quality of each and every project

Requirements:

• Minimum 3-5 years of agency experience in graphic design, web or UI/UX
• Associates Degree or equivalent professional experience (preferably in art, graphic design, web design or a related field)
• Proficiency in Sketch, Adobe Creative Suite, InVision and other design tools
• Comfort in Microsoft PowerPoint and Word
• Experience working across teams to synthesize feedback and input
• Experience presenting to and advising executive management
• Must present portfolio, sketches and other examples of their artistic ability
• Ability to accept and implement constructive feedback from internal and external stakeholders
• Team-oriented
• Great cultural fit

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.

Apply Now