Minds On Marketing Agency | Careers | Columbus, Ohio | Chicago, Illinois

Description

Minds On is unlike any place you've ever worked. We care about our employees and strive to create an environment that empowers our employees to make an impact, both professionally and personally. You'll work with a talented group of passionate and dedicated professionals across multiple disciplines and areas of expertise. And right away, you'll see the impact of your efforts and work firsthand.

We are seeking an Account Manager to join the Minds On team. The ideal candidate will have previous digital agency experience and be comfortable managing multiple digitally driven client accounts in a fast-paced agency environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Proactive Client Relationship Builder

  • Develops, maintains, and extends client relationships by creating and maintaining a deep understanding of the client's business and goals and can translate those into projects for Minds On. Continually fosters meaningful communication between Minds On and our clients throughout the relationship and oversees day-to-day management of all client account interactions and projects.
  • Is responsible for growing client accounts — both project base and revenue.
  • Acts as liaison for internal and external communications with assigned accounts.
  • Manages ongoing correspondence and ensures a positive relationship with assigned accounts.

Strategic Thinker and Communicator

  • Delivers proactive, strategic, and relationship-based account management by continually providing solutions and ideas to clients, thus resulting in increased, profitable opportunities for Minds On.
  • Develops client strategies, communicates, and provides updates to these strategies as needs dictate.
  • Keeps informed of client's industry/segment to make applicable and impactful recommendations and suggestions regarding marketing strategy.

Client and Internal Team Advocate

  • Strikes an even balance between delivering on client requests and supporting the internal team's workflow, process, and workload.
  • Serves as the internal resource for team members when the client and project challenges arise within an account.
  • Influences and negotiates with clients regarding recommendations made by creative team members and navigates and addresses any concerns or disputes from the client or internal team.
  • Knowledgeable in basic creative and web development processes to communicate on behalf of the design and development teams if needed.

Detail-Oriented, Driven Manager

  • Works with the Project Director to manage and oversee projects and associated tasks throughout each engagement/project period.
  • Develops Project Briefs that accurately capture project goals, specifications, and final deliverables. Effectively communicates these specifications to the project management, design, and development teams for execution.
  • Works with Project Director to initiate and facilitate meetings, brainstorms, and teamwork among internal resources to ensure project delivery.
  • Gathers progress reports on all client projects/campaigns and works with Project Management to develop processes to ensure projects are completed on time and on budget.
  • Schedules all client meetings, develops agendas, and debriefs afterward with the client and internal team.
  • Manage projects using defined project management tools (Monday, Dropbox, Dropbox Paper) and other communication vehicles.
  • Oversees quality assurance through all aspects of each project. Is responsible for final project quality before the project is released to the client or production.

Expert Executer of On-scope, On-time, and On-budget Projects

  • Manages project scope, ensuring that project components outlined in the proposal are met with quality and integrity.
  • As projects progress, the Account Manager will monitor scope creep and secure the necessary approval from the client and any internal entities before proceeding.
  • Addresses out-of-scope pricing changes with the client, gaining approval before moving projects forward. Keeps client abreast of any events that may impact project timeline or cost. Conversely, responsible for apprising the agency on any events at the client which may be relevant.
  • Proactively communicates necessary budgetary changes and impacts to the management and the financial team. Possess ultimate responsibility for executing client campaigns within agreed-upon budgets.
  • Upon completion of projects, manage the closing process, including managing the review (internal) process. Measures client satisfaction and assists internal units with billing/invoicing for services rendered and products delivered.

Qualifications:

  • A Bachelor's degree (preferably in Marketing or a related field) from a four-year college or university is a minimum qualification, and 3-5+ years of previous marketing, account management, business development, or consulting experience is required.
  • Previous experience at a marketing or digital agency with proven experience managing multiple client accounts simultaneously.
  • Experience and exposure in working with project managers, strategy, creative and development teams.
  • Solid presentation and communication skills are critical—demonstrated ability to communicate with business and department leaders in various industries.
  • Extremely detail-oriented and organized, great listener and translator of inputs from clients.
  • The position requires a highly motivated and organized individual willing to diversify and multi-task — the ability to work on various projects independently or within a team structure. Possession of excellent writing and communication skills is essential. Follow-through and responsiveness are also critically important.
  • Essential to have a passion and desire to improve work style and productivity continuously. Demonstrated leadership, organization, and planning skills.
  • Solid skills in various project management software (or the willingness to learn and adapt), word processing, spreadsheet management, e-mail, etc.
  • Strong B2B marketing, web, and technology background a plus.
  • Comfort in working in a small company atmosphere with a fast pace.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.

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Skills and experience needed to be successful:

  • Advanced editing, motion graphics, and animation skills
  • Detail oriented; ability to take direction and ensure work is thorough
  • Ability to manage project deadlines
  • Strong design sense, including composition, color and typography
  • Desire to work collaboratively with in-house design team; willing to share recommendations and ideas for improving animation and the overall outcome of the project

Requirements:

  • Minimum 2-3 years of experience in motion design
  • Must have a portfolio/reel of relevant motion design work to share
  • Proficient in Adobe Suite CC (Photoshop, Illustrator, After Effects, Premiere)
  • Proficient in Cinema 4D or other 3D animation software

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Skills and experience needed to be successful:

  • Detail oriented; ability to take direction and ensure work is thorough
  • Ability to manage project deadlines
  • Must be able to work closely with developers and deliver design solutions that meet requirements and can be translated into the appropriate CMS and code
  • Provide prototypes/deliverables to describe interactions and motion to enhance UI
  • Execute final “pixel perfect” UI designs and package, spec, annotate and prep for development
  • Ability to meticulously QA developed websites for visual perfection, and provide detailed feedback to developers for any revisions
  • Experience designing for a variety of screen sizes and platforms for fully responsive web experiences

Requirements:

  • Minimum 2-3 years of experience in web design
  • Must have a portfolio of relevant web design work to share
  • Proficient in Adobe Suite CC and Sketch
  • Experience with one or some of the following: WordPress, DotNetNuke (DNN), Wix and/or Shopify
  • Must be familiar with InVision and capable of building simple prototypes

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Description

We are seeking a solid developer with experience with ASP.NET/C# development. Preferably someone comfortable with both front-end and back-end development. The ideal candidate will be responsible for assisting the development team with various projects related to website development.

The ideal candidate would have experience with ASP.NET/C#, HTML, Javascript/JQuery and some or all of the following:

  • HTML5, CSS3, JavaScript, jQuery
  • Adobe Photoshop
  • Testing & debugging
  • Responsive design (desktop and mobile devices)
  • Graceful degradation & progressive enhancement across browsers and devices
  • Bootstrap, Drupal, WordPress, DNN and/or other content management systems

Required Skills & Qualifications

  • Several years of education in development or a related field of study.
  • Strong attention to detail, organization, and the ability to prioritize and meet deadlines in a timely manner.
  • A self starter with excellent communication skills and ability to communicate well to associates and team members.
  • Agency experience a plus with the ability to remain calm under pressure and work in a fast-past environment.

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About Minds On

Minds On will be unlike any place you've ever worked. As a boutique agency, we're a tight-knit group—you'll work closely with talented, passionate, and caring individuals across multiple disciplines. We care about our employees and strive to create an environment that empowers everyone to make an impact, both professionally and personally.

As a B2B digital marketing agency, we specialize in designing websites and digital experiences that serve as the cornerstone for our client's marketing efforts, as well as engaging content—across a variety of mediums—that helps our clients nurture prospective buyers throughout a traditionally longer sales cycle.

About the Role

We're looking for an energetic, positive-minded, and motivated designer to join our experienced and growing creative team. You'll be responsible for designing successful, thoughtful solutions across various applications—web, print, social, video, trade shows, and more.

No day is ever the same. You'll gain hands-on experience designing solutions for various leading technology and manufacturing clients, where you'll get to learn the nuances of their business, industry, and the customers they serve.

Our ideal candidate is a self-starter who gets excited about solving problems and collaborating with others but can work independently and manage timelines in a fast-paced environment.

Key Responsibilities:

  • Demonstrate a willingness and aptitude to learn in a fast-paced startup environment
  • Take and follow creative direction; design within brand standards for a variety of clients across multiple industries
  • Design thoughtful, research-based solutions for web, print, video and more. Projects include but are not limited to: Websites, user interfaces (UI), print advertisements, branding, PowerPoint presentations, brochures, catalogs, HTML emails, social content, infographics, trade show displays, animated web ads, and more
  • Manage your work from creative conception to completion, keeping multiple projects moving forward, on schedule, while responsively collaborating across teams
  • Comfortably present project details and concepts through written, verbal, and visual presentations to internal stakeholders and clients.
  • Manage project details and ensure mistake-free work for every project
  • Keep up with design and marketing and B2B trends and apply new principles to design solutions
  • Maintain an active objection to the band Nickelback (just kidding) :)

What You’ll Need:

  • 2-5 years of relevant experience in graphic design, web or UX/UX
  • Associates Degree or equivalent professional experience (preferably in art, graphic design, web design, or a related field)
  • Portfolio with relevant and real-world work examples
  • Fluency in Adobe Creative Suite (including Photoshop, Illustrator, and InDesign)
  • Experience with (or a willingness to learn) Figma
  • Strong typography skills
  • A positive, self starter attitude
  • A desire to learn and master new skills

Extra Credit:

Proven ability in any of the following areas is considered a huge plus:

  • Photography skills
  • Video editing/animation skills
  • UX design experience and knowledge of HTML/CSS
  • Past agency or start-up experience
  • Experience with online project management tools (Example: monday.com)

The Rewards:

  • Competitive salary
  • Flexible work-from-home policy
  • Work/life balance (like any agency, we work hard; we pride ourselves on promoting a healthy balance between work and personal responsibilities)
  • Employer healthcare, dental and vision options
  • 401(k) employer match
  • Paid parental leave
  • Dog-friendly offices
  • Team building and social activities
  • Great company culture

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